FAQs

Most frequent questions and answers

Hopeful Therapy lobby

As a general guideline, when your concerns are interfering with your well-being, ability to function, or have become life-dominating, then it makes sense to seek professional help. If you have tried to tackle these issues on your own and are not getting relief, we can help. We offer a complimentary phone call with a therapist to discuss your concerns and see if counseling might be the right next step for you.

The therapeutic relationship is one based upon trust.  It is important to us that you feel safe with us, and an important part of that safety is knowing that we hold your personal information in the strictest of confidence. We are required by the Health Insurance Portability & Accountability Act of 1996 (HIPAA) to provide confidentiality for all medical/mental health records and other individually identifiable health information in our possession. You can read our Privacy Notice in its entirety here.

  Your first visit will be a little different than any subsequent sessions. We have four objectives for your first session:
  1. Make sure that you feel comfortable and safe. This is true whether we are in person or virtual. Our offices are individually designed to be calm and peaceful. And our virtual video platform is designed with confidentiality in mind.
  2. Gain a thorough understanding of what is bringing you into counseling now. We will ask you several questions, some of which may not seem pertinent to your concerns. They help us see the big picture that guides us in formulating a treatment approach just for you.
  3. Begin to build a good therapeutic relationship. We want to get to know you as a person, and you are much more than just your problems. You will also want to get to know your therapist. Just like any relationship, finding the right fit is important.
  4. Instill genuine hope that counseling can help bring the healing you seek.

You and your therapist will determine next steps together.

We employ state of the art, evidence-based treatment practices and protocols using an eclectic approach tailored to maximize your hope and healing. Specific techniques and strategies will be chosen from a variety of approaches, including Cognitive Behavioral (CBT), Dialectical Behavioral (DBT), trauma-focused (EMDR and IFS), Emotionally Focused (EFT), Family Systems, Mindfulness-based (MBCT), Rational Emotive Behavior (REBT), Solution-focused Brief (SFBT), Narrative, Existential, and Gestalt therapies.

Christian counseling integrates evidence-based psychotherapy treatment with Bible-based faith for those clients specifically seeking it. We use treatment protocols and approaches identified by psychological science and apply them using scriptural values, principles, and guidance.

No problem! We understand that it isn’t for everyone. Our evidence-based treatment protocols do not require the integration of faith. We have served a great many clients without it. Rest assured that your therapist will never judge you or impose their values or beliefs on you. You are welcome here!

We charge $175 for the first session and $150 for subsequent sessions. How much of this you will pay will depend upon whether you are using insurance. We do offer a sliding scale. You can discuss payment for services with a therapist during your complimentary phone call to discuss your situation. If you do schedule your first session, your therapist will provide you with a good faith estimate of your costs based upon your discussion.

We are in-network with BlueCross BlueShield PPO and Aetna. How much you will pay out-of-pocket will depend upon your specific plan, deductible, and copay. If you are considering using insurance, please contact your insurance company to verify that we are in-network for you and clarify the specifics of what they will cover.

Absolutely! Counseling is considered health care, and all our payment options accept both HSAs and FSAs.

Sessions generally last around 55 minutes long.

Your therapist will recommend a frequency of treatment based upon their understanding of your situation and concerns. Some clients who are in crisis may need to come more than once per week. The average client has one session per week, while some have biweekly sessions. Ultimately, the decision is up to you.

Unfortunately, there is no easy or reliable answer. The length of counseling depends upon many factors, including the severity of your concerns and problems, frequency and consistency of sessions, and your personal investment. The journey of therapeutic healing is not for the faint of heart, but the results can be truly transformational. It will require courage, stamina, and commitment. You can do it, and we can help you!